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Frequently Asked Questions

Click on a main topic below to go to that section 


General

  1. Who are you?
  2. What is your work philosophy?
  3. What is your communication style?
  4. Where are you located?
  5. What is your service area?
  6. What services do you offer?
  7. What are your prices?
  8. What are your hours? Do you work on week-end?
  9. What about ongoing support?
  10. Do you have testimonials from other real estate agents?

Photo Shoot

  1. How do I order my photo shoot?
  2. What is the best time during the day to schedule my photo shoot?
  3. How should the property be prepared?
  4. Do I need to be present when you do the photo shoot?
  5. Is it ok for the sellers to be home?
  6. How long does it take for you to do the photo shoot?
  7. Can bad weather affect the photo shoot?
  8. HDR Better Photo package limitations

Pictures

  1. How many pictures are included?
  2. Do you Photoshop every picture?
  3. How fast will I get my pictures?
  4. How do you deliver the pictures?
  5. Do you deliver multiple picture sizes?

Payment and $$$

  1. What type of payments do you accept?
  2. When is payment due?
  3. Do you offer additional discount?
  4. Do you charge a travel fee?
  5. Any other fees?
  6. Do you provide Invoices and Receipts?
  7. Do you have a Price Sheet I can print out?

Policies

  1. Cancellation Policy
  2. Rescheduling Policy 
  3. HDR Better Photo package limitations

Real Estate Agents  

  1. Why should I use professional real estate photography?
  2. Why should I use Drone photography?
  3. Why should I use Virtually Staged pictures?
  4. Why should I purchase  a Premium Single Property Website for each of my listing?
  5. Why should I use Photoshop Supplements? 
  6. Do you have testimonials from other real estate agents?
  7. Do you have a PDF or eBook covering the basics of real estate photography for real estate agents? 


Brokers & Team Leads 

  1. Do you have a Price Sheet I can print out?
  2. Coming soon

Photographers 

Coming soon

For Sale by Owners

Coming soon 



Who are you?

My name is Rom Chaudemanche.
In a nut shell, I discovered real estate photography 15 years ago when my wife Cathy Chaudemanche asked me to take pictures for her first listing. 
Well let's say that the $99 point and shoot camera I owned at that time did not do the trick...:)
But the rest is history as they say and real estate photography became a passion, helping other gents with their pictures for the past few years.
So much that I retired from the software industry, joined Cathy as a full time agent and started my little real estate photography business.
Today I share my time between working with Cathy, running my photography biz and our volunteer work.
I am happy.
You can click on the About page to read more...

What services do you offer?

Please click on the Services menu on top of this page or below to get more detailed information.


Where are you located?

Cathy and I live in Edison NJ. We previously lived in Metuchen.

What are your prices?

The HDR Better Photo package is $125.00 only for magazine quality pictures, 24 hours turn around and includes Photoshop Supplements.

Drone starts at an incredible $40.00.

Virtual Staging pictures are as low as $31.00 per picture.

My Premium Property Website is $35.00 only AND INCLUDES a custom web address (like 123mainstreet.com / 1 year) and the property website does not expire!!!

Photoshop Supplements- some are included in the HDR Better Photo package, some are extra.

And don't forget my Awesome Client Reward Program:  
You get 1 free photo shoot   after every 10 photo shoots. That's right, it's like taking another 10% off  from my already low prices!!!  


What is your service area?

I  mostly cover Middlesex County, Somerset County, Union County, Mercer County and upper Monmouth County in New Jersey. 

What are your hours? Do you work on week-end?

I schedule photo shoots every day of the week including Saturday afternoon and Sunday afternoon.

Do you have testimonials from real estate agents?

Yes, you can read awesome reviews from other really awesome clients on the About page.
Building mutually beneficial long term business relationships and making my clients happy is my main goal. Not just a saying.

What is your work philosophy?

  1. I purposely strive to create mutually beneficial long term business relationships based on trust, respect and competence.
  2. Life is too short to spend much time with naysayers and haters.
  3. I really want to support you and your business.

See what other awesome agents have to say: Testimonials

What is your communication style?

I come from the corporate world so I strive to over communicate being as pro-active as possible with the goal of  running smooth and effective photo shoots.

Whether you order your photo shoot through the easy online order form or through email/text, I will always call you back to confirm everything, get additional information and make sure that I answer all your questions. 
Then most of our communication will be done through emails and texts.





How do I order my photo shoot?

You can order your photo shoot using the online easy order form HERE.

Or email me or call me at 917-692-0924 or using the Contact form.

How long does it take for you to do the photo shoot?

Photo shoot duration is between 60-120 minutes. 

I spend in average twice the amount of time on site than most of my competitors. Why? - Because I take time to Compose and Stage most pictures (moving around stuff, final touches, etc...). Why? - Because it is the only way to come up with consistent great pictures that sell and WOW your clients. 

The duration also depends on the add-on you selected (Drone, Virtual Staging), the size of the property, how ready it is, etc...

What is the best time during the day to schedule my photo shoot?

It really depends on which direction (North, South, East, West) the house is facing. 
The idea is to have the sun illuminating the front of the house.
If you are not sure, I will propose an optimum time range.
But as we know, sometimes the photo shoot has to be done on a specific day and time with no wiggle room. And that's ok...Don't worry, we are in it together.



Can bad weather affect the photo shoot?

Typically rain does not affect the ability to take the interior pictures but for the exterior pictures, a little rain can be ok but not a torrential downpour. 
In this specific situation, I will need to come back to take the exterior pictures.
There will be no extra cost beside potentially travel fees (but only if travel fees are applicable.
No travel fee in Middlesex County NJ and tiny travel fees in those areas: - Somerset County (lower part): $15.00- Somerset County (upper part): $20.00- Union County: $15.00- Mercer County: $20.00- Monmouth County (upper part): $15.00)

How should the property be prepared?

The better the home is prepared for the photo shoot and the better the pictures.
After you order your photo shoot I will email you a check list.  “How to Showcase your Home for Professional Photography” to forward to your clients so they can be ready.

All being said, we know that at time, in spite of our best efforts, a listing wont be really ready. And that's ok- It can happen for various reasons and I will simply do my best working around things.

A few basic pointers:

Exterior-
Remove all cars from the driveway and front of the house
Remove all toys and garden tools (put them in the garage)
Mow the lawn, rake the leaves
Move the garbage cans out of sight (put them in the garage)
Sweep the deck, balcony, patio, driveway and sidewalk

Interior-
Turn on all lights
Turn off all ceiling fans and TVs
Clear off completely all counter tops in kitchen and bathrooms
Clear outside of refrigerator of magnets, papers, photos, etc.
Remove personal, religious and political photographs and items 
De-clutter table tops, shelves, night stands, etc...
Clean, organize, tidy, de-clutter, de-personalize...

HDR Better Photo package limitations 

Up to 30 pictures and up to 90 minutes on site. This covers over 90% of the photo shoots.
If you have a very large property with many features, land or particular situation... and believe it will take more than 30 pictures and/or more than 90 minutes to photo shoot please contact me to confirm the project scope.  

Million dollar plus properties or home by the water (where window views are important to get right) or large property with land will probably take more than 90 minutes to shoot.
Also you could have a situation where your seller is desiring to direct the photo shoot or insisting on specific detail shots. 
Another situation could be that you know the house will not be ready for the pictures and there will be additional time that needs to be spent in clearing up the kitchen counters, de-cluttering bathroom counters, moving things around, etc... That's ok as well, not a problem.
Just contact me to confirm the project scope and cost and I will make sure to schedule enough time. 
Additional time on site past  2 hours is billed in 30 minutes increment ($20 per 30 minutes). Previous mutual agreement is needed.
Half day (4 hours) fee: $200
Full day (7 hours) fee: $300 

Is it ok for the sellers to be home?

Sure but remember, the less distraction during the photo shoot, the better. If there are pets for example, it would be good to have them confined in one room.

Do I need to be present when you do the photo shoot? 

It is up to you. 
If you won't be present, just make sure someone will be there to let me in or provide me with your lock combination/showing information.



How many pictures are included?

Up to 30 pictures for the HDR Better Photo package. This covers over 90% of the photo shoots.
If you have a very large property with many features, land, etc.. and believe it will take more than 30 pictures and/or more than 2 hours to photo shoot please contact me to confirm the project scope.


How do you deliver the pictures?

Easy cloud delivery through your client download portal, no password needed. 
Just click on 1 link and you will get access to all your pictures that you can download in bulk.
Your pictures are coming in the right order to save you time when you upload them to your MLS.

Do you Photoshop every picture?

Every picture is post processed through any or all of the following post processing software: Enfuse,  Adobe Lightroom, Adobe Photoshop.
This helps me create consistent bright, sharp & vibrant, magazine-quality pictures.

Do you deliver multiple picture sizes?

Yes multiple picture sizes and DPI for your Web and Print needs. So your pictures look good as well when you print them. 

How fast will I get my pictures?

Within 24 hours.
Some add-on like Virtual Staging, Premium Property Website or additional requests may increase a bit the turn around time. 





What type of payments do you accept?

 Check or cash or Zelle or Venmo.

Do you charge a travel fee?

I live in Edison and do not charge any travel fees for photo shoots in Middlesex county, NJ.
But I have to charge a tiny travel fee for other counties which cover the extra gas, toll and time on the road.
- Somerset County (lower part): $15.00
- Somerset County (upper part): $20.00
- Union County: $15.00
- Mercer County: $20.00
- Monmouth County (upper part): $15.00

Let's discuss if you have a listing out of those areas. 

When is payment due?

Payment is due at time of the photo shoot or after receiving your pictures. If you are going to pay by check or cash, I would suggest paying at the time of the photo shoot as to avoid an extra trip. 

Any other fees?

Nope- No cancellation fee, no re-scheduling fee, no return fee, etc...

Do you offer additional discount?

Yes, I have an Awesome Client Reward Program that gives you 1 free photo shoot after every 10 photo shoots. That's right, it's like taking another 10% off from my already low prices!!!
You also get  an Hershey's chocolate bar once in a while...
Who treats you better? :)

Do you provide Invoices and Receipts?

Yes, I will email you a PDF invoice and/or receipt that you can use for tax purposes.

Do you have a Price Sheet I can print out?

Yes, click here to print out my Price Sheet. 




Cancellation Policy

There is no cancellation fee. 
Things happen in business in spite of our best efforts. I understand that.
If you have to cancel the photo shoot please let me know as soon as possible.

HDR Better Photo package limitations

Up to 30 pictures and up to 90 minutes on site.
This covers over 90% of the photo shoots.

If you have a very large property with many features, land or particular situation... and believe it will take more than 30 pictures and/or more than 90 minutes to photo shoot please contact me to confirm the project scope. 

Million dollar plus properties or home by the water (where window views are important to get right) or large property with land will probably take more than 90 minutes to shoot.
Also you could have a situation where your seller is desiring to direct the photo shoot or insisting on specific detail shots. 
Another situation could be that you know the house will not be ready for the pictures and there will be additional time that needs to be spent in clearing up the kitchen counters, de-cluttering bathroom counters, moving things around, etc...

That's ok as well, not a problem. Just contact me to confirm the project scope and cost and I will make sure to schedule enough time. 
Additional time on site past  2 hours is billed in 30 minutes increment ($20 per 30 minutes). Previous agreement is needed.
Half day (4 hours) fee: $200
Full day (7 hours) fee: $300


Rescheduling Policy

There is no rescheduling fee.
Just let me know as soon as possible if you need to reschedule your photo shoot.






Why should I use professional real estate photography?

The main reason is that studies have shown that professionally photographed homes sell for more money and faster that non professionally photographed homes (Redfin, VHT Studio, RISMedia...).
(32% faster and up to $11,000 more. Data based on Redfin study).

Bad photos may be the reason why a home does not sell even in a seller's market: U.S.News

6 reasons why a professional home photographer is worth the price: Inman

Professionally shot property photos are an absolutely essential sales tool: U.S.News

Attract Home Buyers Easily With Great Photography: houzz

Advertising a home is like advertising most products. Don't you want to advertise it in its best light to potential buyers? Of course.

There are additional important benefits for the agent who is aiming to become a top listing agent or is already a top listing agent such as more repeat business, more referrals and wining more listings

But not all photographers are created equal. It is up to you as the listing agent to make sure that you are selecting a photographer who can deliver consistently magazine-quality pictures at a fair price, within a short amount of time.

Why should I use Photoshop Supplements? 

Those Photoshop Supplements are following marketing, advertising and branding best practices that are designed to help you:

  1. Increase the number of views (click-through) and overall interest in your online listings > increase number of showings >  increase offers. #SellitFasterAndHigher
  2. Captivate online viewers and keep them longer on your listings
  3. Wow your current and future sellers #WowYourClients
  4. Create and maintain a superior brand #ThisIsYourBrand
  5. Set yourself apart as a top listing agent #WinMoreListings

Some Photoshop supplements are included in the HDR Better Photo package and some are add-on you can order when you schedule your photo shoot.

See the Photoshop Supplements page for more information and below:

Virtual Dusk: $15 per picture

Blue Sky Replacement:
1 free Blue Sky Replacement is included in the HDR Better Photo package (the main front exterior picture).
Additional Blue Sky Replacement pictures are $5.00 each only and with a volume discount pricing

TV (or computer) Screen Replacement
1 free TV Screen Replacement is included in the HDR Better Photo package
Additional TV (or computer) Screen Replacement pictures are $5.00 each and with a volume discount pricing.

YOUR BRAND - TV Screen Replacement
1 time Design & Configuration fee of $25 only.

Welcome Home & White Frame
This is included in the HDR Better Photo package.

Spotlighting 
This is included in the HDR Better Photo package.

Why should I use Drone photography?

Drone photography is in my opinion one of the major technology improvement since digital photography.
It simply allows to take a picture from 5 feet high to...a maximum of 400 feet.
And when you go up and start tilting the camera down, this is when the magic happens.
By going up and tilting that camera,  you are switching from a 2 dimensional  photography to a 3 dimensional photography. Where depth and flow understanding is becoming instantly obvious. Making drone technology a powerful descriptive tool.
Because this vantage point is unfamiliar to the viewer, it will typically keep buyers longer on your listing and give them something more to remember your specific listing.
A general misconception is that real estate drone photography is only for larger properties with a lot of land or by the water or forest. 
Because of its visually descriptive power and direct and indirect benefits, it does wonder for interesting backyards and backyards with pools for example.
Be your Client's HERO. Drone Photography is another top listing agent secret weapon!!! It will make your listings stand out and generate more interests and certainly set you apart!!!

Do you have testimonials from other real estate agents?

Yes, you can read awesome reviews from really awesome clients on the About page.
Building mutually beneficial long term business relationships and making my clients happy is my main goal. Not just a saying.

Why should I use Virtually Staged pictures?

You know how difficult it is to market and advertise a vacant listing. Most buyers have a hard time to envision empty spaces and this typically translate in less interest and more time on the market.

Virtual Staging can fix that situation and also creates the emotional appeal missing in a vacant home and helps selling the lifestyle!!!
It will make your listings stand out and generate more interests and certainly set you apart as a top listing agent!!!
Virtual Staging can be used for a vacant home and also for a single empty important room in a furnished home.
Typically only 2-4 virtually staged pictures are needed to bring life and more interest in a vacant listing.

Why should I purchase  a Premium Single Property Website for each of my listing?

Simply put, single property websites that DO NOT expire are the best way to control your listings advertising and maintain your superior brand.
It is another top listing agent's secret weapon to generate more ongoing leads.
Paired with a premium .com web address (like 123mainstreet.com) to maximize your marketing reach.

Imagine after a few years having dozen of those single property websites in the cloud, in your clients and their friends emails, etc...

Do you have a PDF or eBook covering the basics of real estate photography for real estate agents? 

You might find this PDF very informative: What Real Estate Agents need to know about Photography 






Do you have a Price Sheet I can print out?

Yes, click here to print out my Price Sheet.